Your Guide to Air Travel Claims

Flying can be a breeze or a headache, and sometimes things don’t go as planned. That’s where we come in! Welcome to Air Travel Claim – your go-to guide for navigating the sometimes turbulent skies of air passenger claims. Whether your flight was delayed, cancelled, or you faced issues with your luggage, we’re here to help you understand your rights and how to claim what you’re owed.

Flight Delays & Cancellations: What You Need to Know

Your Rights: If your flight is significantly delayed or cancelled, you might be entitled to compensation. This depends on several factors like the length of the delay, the distance of your flight, and the reason for the delay or cancellation.

What to Do: First, ask the airline why the flight was delayed or cancelled. Then, check if they offer any immediate assistance like meals, accommodation, or rebooking. If you’re eligible for compensation, jot down the details of your flight and any expenses you incurred.

Baggage Blues: Lost, Delayed, or Damaged

Your Rights: Airlines are responsible for your bags from check-in until you pick them up. If your luggage is lost, delayed, or damaged, you’re likely entitled to compensation for your troubles.

What to Do: Report the issue to the airline as soon as you notice it, ideally before leaving the airport. Keep your boarding pass and baggage claim ticket, as you’ll need these details when filing a claim.

Overbooking: When There’s No Seat for You

Your Rights: Overbooking is a common practice, but if you’re bumped from a flight due to this, you’re entitled to compensation, alternative transportation, or a refund.

What to Do: If you’re involuntarily bumped, ask the airline for a written statement detailing your rights and the compensation you’re entitled to. Decide if you prefer to be rebooked on another flight or if you’d rather receive a refund.

How to File a Claim

Gather Evidence: Keep all your travel documents, receipts, and any correspondence with the airline.

File a Claim with the Airline: Contact the airline directly to file your claim. Be clear, concise, and include all necessary documentation.

Seek Help if Needed: If the airline doesn’t respond or you’re unsatisfied with their offer, you might want to seek professional help. That’s where Air Travel Claim comes in! We can guide you through the process and help you get what you’re owed.

Tips for a Smooth Claim Process

Act Quickly: There are time limits for filing claims, so don’t delay.

Be Organised: Keep all your travel documents and any evidence related to your claim in one place.

Stay Informed: Knowing your rights is half the battle. Familiarise yourself with the regulations that apply to your situation.

Remember, you’re not alone in this. Air Travel Claim is here to help you navigate the complexities of air travel claims, making the process as smooth and stress-free as possible. Try our free and simple compensation calculator to see if you have a claim.

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