Air Passenger Rights
Flight Compensation Rights
Did your flight get delayed, cancelled, or were you denied boarding? You could be entitled up to £520 in compensation. Our expert team has helped over 450 million clients claim their rightful compensation.
Air Passenger Rights
Every year, millions of passengers face flight disruptions, yet surprisingly, 75% remain unaware of their legal rights to compensation. Whether you're flying from London to Paris or Manchester to New York, robust regulations protect your journey. These protective frameworks, primarily UK261 and EU 261, ensure airlines maintain high standards of service and provide appropriate compensation when things go wrong.
Which Flights Are Protected?
Your flight compensation rights depend on your departure point, destination, and airline. Here's a comprehensive breakdown of your coverage:
Flights Within or From the UK and EU
When departing from any UK or EU airport, you're protected regardless of the airline you're flying with. This coverage extends to all passengers, ensuring comprehensive protection for your journey. For flights arriving in the UK or EU, you're covered when flying with UK-based or EU-based airlines respectively.
Coverage at a Glance
For maximum transparency, here's exactly when you're protected:
- From inside the UK/EU to inside UK/EU: Protected on all airlines
- From inside UK/EU to outside: Protected on all airlines
- From outside to UK/EU: Protected only on UK/EU airlines
- Outside UK/EU to outside UK/EU: Not protected under these regulations
Your Rights When Things Go Wrong
Flight Delays
When your flight arrives more than 3 hours late, you could be entitled to:
For flights up to 1,500 km: £220 compensation For flights 1,500-3,500 km: £350 compensation For flights over 3,500 km: £520 compensation
During extended delays, airlines must also provide: Essential refreshments and meals Hotel accommodation for overnight delays Transport between the airport and hotel Communication facilities to keep in touch with loved ones
Flight Cancellations
Airlines must offer you a choice between: A full refund of your ticket An alternative flight to your destination Additional compensation if you weren't notified at least 14 days in advance
Denied Boarding
If you're bumped from your flight due to overbooking, you're entitled to immediate compensation ranging from £220 to £520, depending on your flight distance. Plus, the airline must offer you either a refund or an alternative flight.
When Claims Don't Apply
Sometimes, disruptions occur due to extraordinary circumstances beyond the airline's control. These typically include: Severe weather conditions affecting flight safety Political unrest or security risks Air traffic control strikes Unexpected technical problems affecting flight safety
Why Choose Our Service?
We make claiming compensation straightforward and stress-free:
- One-Minute Claim Check: Quickly verify if you're eligible for compensation
- No-Win, No-Fee Guarantee: You only pay if we win your claim
- Expert Support: Our team handles all airline communication
- Legal Expertise: We understand the complexities of UK261 and EU 261